In accordance with UK Government Guidance May 2020
Teepee Delight agrees that in line with Government guidance business activities should only take place where we can establish social distancing, safe systems of work, and suitable protection measures for customers/staff and good disinfecting procedures for equipment.
All Payments must be made electronically in order to comply with the non-contact guidance that is currently advised.
Teepee hire is only to be used in one room within the household and should not be moved between rooms after installation.
Use of the hire equipment must be for the householder and those living within the household only. Customers must not allow, under any circumstances, persons who are not from their own household to use the equipment. Where customers are found in breach of this, Teepee Delight reserve the right to immediately arrange collection of the equipment.
We are currently unable to hire for social gatherings and for use outside of immediate family.
Cross contamination between households will be eliminated by introducing a rest period of 3 days/72 hours between hire and additional cleaning before and after use.
Adequate PPE, namely gloves and a mask, will be worn on delivery and collection by staff from Teepee Delight.
Equipment will be thoroughly cleaned /disinfected before it can be rehired. (Additional notes on cleaning are available on request in our method statement and risk assessment)
Soft furnishings that cannot be washed at 60 degrees will not be included in the packages. Blankets, sheets, cushion covers and mattress protectors for sleepovers for the hirer to use, will be washed and placed in a fastened bag 72hrs prior to delivery. Customers must supply their own duvets and pillows.
All blankets, sheets, cushion covers and mattress protectors must be stripped by the customer and placed in a fastened bin bag ready for collection.
The client must notify Teepee Delight in advance of delivery if there are any members of the household who have tested positive for Covid 19 or are presenting with symptoms in the run up to hire or during hire. Teepee Delight will also notify the hirer if at any point any members of our household become unwell with any symptoms of covid 19 and reserve the right to cancel the hire if this situation arises. This policy is in addition to the standard risk assessment and terms of hire which must be agreed to prior to hire.